Shipping Information

Shipping Policy

At Bonsai Heirloom, we strive to make your shopping experience as seamless as possible. Below are the details of our shipping policy:

Free Shipping on All Orders

We are pleased to offer free shipping on all orders within the United States. There are no minimum purchase requirements, so you can enjoy your bonsai products with no additional shipping costs.

Shipping Locations

Currently, we only ship within the United States. We do not offer international shipping at this time. If you’re located outside the U.S., stay tuned as we work on expanding our shipping options in the future.

Processing Time

Orders are typically processed within 2-3 business days. Once your order is shipped, you’ll receive a confirmation email with tracking information. Delivery times may vary depending on your location.

Shipping Methods

We use reputable carriers to ensure your bonsai arrives safely. Standard shipping usually takes between 3-7 business days, depending on your location.

Delays and Issues

While we strive to meet our estimated shipping times, unforeseen delays may occur. If you have any concerns or experience delays, please feel free to contact our support team at hello@bonsaiheirloom.com.