Terms of Service

Welcome to Bonsai Heirloom. By accessing and using our website and services, you agree to comply with these Terms of Service. Please read them carefully. If you do not agree, please do not use our site.

1. Overview

These Terms of Service ("Terms") govern your use of the Bonsai Heirloom website and any related services. By accessing or using our website, you agree to be bound by these Terms, our Privacy Policy, and any other guidelines we provide.

2. Eligibility

To use our website, you must be at least 18 years old or have parental permission to access and use our services. By using our site, you confirm that you meet these eligibility requirements.

3. Accounts and Registration

To access certain features, you may be required to create an account. You agree to provide accurate, complete, and current information and to keep your account details secure. You are responsible for maintaining the confidentiality of your account and password and for any activities that occur under your account.

4. Purchases and Payment

• Pricing: All prices listed on our website are in USD and may be subject to change without notice.
• Payment: By completing a purchase, you agree to provide current, complete, and accurate payment information. We accept major credit cards and other payment methods as indicated on our site.
• Refunds and Returns: Our refund and return policy is outlined in our Returns Policy. Please review it for detailed information.

5. Intellectual Property

All content on the Bonsai Heirloom website, including text, graphics, images, and designs, is the property of Bonsai Heirloom or its content suppliers. You agree not to reproduce, distribute, or create derivative works from our content without prior written permission.

6. User Conduct

You agree not to use our site or services for any unlawful purpose or in any way that could harm our reputation, interfere with our services, or infringe on the rights of others. Prohibited actions include, but are not limited to:

• Uploading or sharing any harmful, defamatory, or obscene content
• Attempting to interfere with the operation of our website or services
• Using our website to transmit spam or unsolicited messages

7. Disclaimer of Warranties

Our website and services are provided "as is" and "as available," without warranties of any kind, express or implied. Bonsai Heirloom makes no guarantees regarding the accuracy, reliability, or completeness of the content on our site.

8. Limitation of Liability

To the extent permitted by law, Bonsai Heirloom and its affiliates will not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products, including, but not limited to, loss of profits, data, or goodwill.

9. Indemnification

You agree to indemnify and hold harmless Bonsai Heirloom, its affiliates, and its employees from any claims, damages, or expenses arising from your use of our website or breach of these Terms.

10. Termination

We reserve the right to terminate or suspend access to our website and services without notice if you violate these Terms or if we determine it is necessary to protect our interests or the interests of others.

11. Governing Law

These Terms are governed by the laws of the State of California, without regard to its conflict of laws principles. Any disputes arising under these Terms shall be resolved in the appropriate courts.

12. Changes to These Terms

Bonsai Heirloom may update these Terms of Service at any time. Changes will be posted on this page with the updated date, and your continued use of our site constitutes acceptance of the new Terms.

13. Contact Us

If you have any questions about these Terms of Service, please contact us at hello@bonsaiheirloom.com.